Complaint advocacy that gets things moving

Your complaint, handled properly.

We send it to the right place, make sure it is acknowledged, build the strongest possible case — and keep fighting it for you.

Start your complaint How we help

Tell us about your complaint

A few details to get started. We’ll take it from here.

Takes about two minutes

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Who we cover

Select a provider to start your complaint. Don’t see yours? We can still help.

The essentials

Clear routing, a confirmed record, a stronger case and someone who keeps it moving.

We identify the correct business, complaints team, regulator or ombudsman and route your complaint properly.

We make sure your complaint is logged, acknowledged and given a clear case reference.

We organise the facts, evidence and remedy into a clear, persuasive complaint.

Choose managed advocacy and one dedicated person will chase responses, challenge weak answers and keep your case moving.

How it works

From your first message to a proper response, you’ll always know what happens next.

Share the essentials and anything you have already done.

We route it correctly, organise the evidence and make the remedy clear.

With managed advocacy, we chase replies and challenge weak responses.

Guidance & advice

Practical information to understand your position and take the next sensible step.

Only when you are ready

Start with the complaint itself. Once we understand what happened, you can compare a professionally written document with full managed advocacy.

£49

A structured, regulator-ready complaint tailored to your evidence.

MANAGED

£199

A dedicated complaint manager handles the process with you.

Start with what happened. We’ll help you find the right route forward.