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Sent to the right place
We identify the correct business, complaints team, regulator or ombudsman and route your complaint properly.
Complaint advocacy that gets things moving
Your complaint, handled properly.
We send it to the right place, make sure it is acknowledged and build the strongest possible case. Then we keep fighting it for you.
Tell us about your complaint
A few details to get started. We’ll take it from here.
Takes about two minutes
Good start. We’ve added this to the secure enquiry form below so you can finish and send it.
Who we cover
Major organisations across our sectors
Select a provider to start your complaint. Don’t see yours? We can still help.
The essentials
Four things every complaint needs.
Clear routing, a confirmed record, a stronger case and someone who keeps it moving.
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Properly acknowledged
We make sure your complaint is logged, acknowledged and given a clear case reference.
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Built for the best chance of success
We organise the facts, evidence and remedy into a clear, persuasive complaint.
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A complaint manager who fights for you
Choose managed advocacy and one dedicated person will chase responses, challenge weak answers and keep your case moving.
How it works
A simpler route forward.
From your first message to a proper response, you’ll always know what happens next.
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Tell us what happened
Share the essentials and anything you have already done.
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We build your case
We route it correctly, organise the evidence and make the remedy clear.
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We keep it moving
With managed advocacy, we chase replies and challenge weak responses.
Guidance & advice
Choose the right route for your complaint.
Practical information to understand your position and take the next sensible step.
Only when you are ready
Choose the support you need.
Start with the complaint itself. Once we understand what happened, you can compare a professionally written document with full managed advocacy.
Complaint Document
£49
A structured, regulator-ready complaint tailored to your evidence.
- Correct destination identified
- Clear chronology and requested remedy
- Delivered in Word and PDF
Complaint Advocate
£199
A dedicated complaint manager handles the process with you.
- Everything in the complaint document
- Response chasing and challenges
- Ongoing updates until resolution
Contact ComplaintAdvocate
Contact us about your complaint.
Tell us what happened and how you want it put right. We’ll store your enquiry securely and give you a reference when it has been received.
[email protected]Ready to get your complaint moving?
Start with what happened. We’ll help you find the right route forward.